Trendorra Refund Policy

Cancellation and Refund Harmony

Embracing the rhythm of your choices, we offer a graceful window of 24 hours for order cancellations, allowing you to dance freely with your decisions. Within this time, a cancellation leads to a harmonious 100% refund, resonating with your initial order value.

Returns with a Heartbeat

Our stage welcomes returns under specific circumstances: the delicate chime of a broken item, the unexpected note of a wrongly sent piece, or the mismatched size that plays out of tune. After 30 days from receiving your treasures, the encore of returns may take center stage.

Instruments of Eligibility

To unlock the return melody, two key elements are required:

• Your order number, a loyal companion,

• And visual proof of the anomaly encountered.

The returning piece must perform in pristine condition, dressed in its original packaging.

Lost Echoes

Like whispers in the wind, the responsibility for lost items eludes our grasp, and refunds remain distant echoes in these cases.

The Overture of Approval

Once your return's symphony reaches our ears and is carefully inspected, a concerto of notifications will play. An email shall arrive in your inbox, sharing the verdict of approval or decline.

The Crescendo of Refunds

For the fortunate—where approval takes the lead—the grand crescendo of refunds begins. A credit ballet graces your credit card or the original method of payment, its tempo guided by the rhythms of your card issuer or bank.

Echoes Across Time

Like the distant reverberations of a bell tower, the timing of refunds may vary. If the echo fades, a dialogue with your bank or credit card provider may be needed.

The Finale Call

If, after all melodies have been played, your refund refrain remains unsung, reach out to us at the Harmony Hub:
📧 contact@trendorra.com

Our Grand Theater

Trendorra Returns Department
444 Alaska Avenue
Suite #BLO476
Torrance, CA 90503
USA

Exchanges in Tune

Exchanges are only performed when a product arrives damaged, defective, or incorrect. For the same item in a different attire, let the melody of
📧 contact@trendorra.com
guide your next step.

Shipping Serenade

Send your item back in the melodious embrace of a box, accompanied by the email confirmation or original receipt. Include a note describing your wish for resolution.
Without the receipt's melody, exchanges and refunds remain inaudible.

Duet of Responsibility

The tango of shipping costs rests on your shoulders, a partner in this performance. These costs, the silent performers, take a bow but do not return on the stage of refunds.

Guardians of the Journey

For items valued over $50, we recommend adding a tracking number or shipping insurance. While our stage is steady, delivery dances on the breeze of uncertainty.

In the symphony of Trendorra, your steps and choices compose the music. We harmonize our policies to stay in tune with your journey.